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Valley Veterinary Hospital and Cascade East Animal Clinic
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COVID-19 Updates: as of May 2021
At Valley Veterinary Hospital and Cascade East Animal Clinic, we are committed to providing a safe environment for you, your pet, and our team members during the COVID-19(coronavirus) pandemic.
There is currently no evidence that pets become sick from COVID-19, nor that they can transmit it to other animals.
We have implemented additional cleaning and sanitizing procedures at our hospitals.
We ask our clients to follow these guidelines:
1. We are currently using curbside check-in service until further notice. When you arrive, you will see a phone number and parking spot number to call in (please NO texts) to notify us you have arrived. (Please be patient, our 3 receptionists are working as efficiently as possible to answer phones and assist other clients.)
2. We have limited lobby capacity of 4 people to maintain social distancing. We attempt to give priority to clients who have circumstances that necessitate lobby use. We ask that you please wait for a staff member to invite you in to the lobby and wear a mask inside our building.
3. We currently are unable to allow owners in exam rooms with their pets.
4. If you are sick, have a fever or a cough, please communicate with us by phone, and kindly do not enter our facility. We can discuss options for getting your pet seen.
Thank you for your patience during this time; we are doing our best to promote a safe environment for our clients and staff. We want to provide the best patient care possible and make your experience here as comfortable as possible. We look forward to being able to ease these guidelines when it is deemed safe to do so.
Our goal is to make you feel as relaxed as possible while you are away
We offer boarding for cats and dogs at Valley Veterinary Hospital in Ellensburg on a reservation basis.
Our Boarding Managers and Animal Caretakers rotate shifts to make sure your canine and feline kids are cared for from at least 7:00am-7:00pm on weekdays and throughout the weekends.
Please see the "Printable Client Forms" tab for our Boarding Contract.
Please see the "What to Expect" tab for more information regarding the in's and out's of our facility!
We are excited to announce the promotion of long-time hospital Receptionist and Assistant, Anna Taylor to Boarding Manager!
Anna has been working in the veterinary field for almost 20 years and is excited to bring her knowledge and expertise while serving our boarding clients! She is also studying to receive her veterinary technician license (LVT)!
We are happy to send e-mail or text message updates as we are able while you are away!
We can't promise that everything will go perfectly, as you can never predict that.
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